Returns & Exchanges

Return Policy

We will exchange or refund any item still in new condition within 30 days of your order date for in stock items, or the date your order was shipped for pre-order items.

All returns must be accompanied with an order number, name and reason for return. Failure to properly submit returned items may result in items being shipped back to the original sender. The customer is responsible for return shipping charges. Credit card refunds will take approximately 5-7 business days from the time we receive your return. 

Please send the unwashed and unworn items that you would like to return or exchange, along with any written form containing your name, order number, and request to:

Prevail Projects
Attn: Returns & Exchanges
815 E Street #121002
San Diego, CA 92101 USA

Order Changes

We try to get you your products as fast as possible, so as soon as your order is placed we begin fulfilling it. Any changes to the order that you may request will be attempted to the best of our ability. However if the order is already in the process of being fulfilled we cannot process any changes at that point. 

Please note that orders may be delayed or cancelled if products are out of stock. We will attempt to contact you as soon as possible if your order has been delayed for this reason. Please be sure to use your current contact information when ordering for this reason. 

Clothing Colors

We have done our best to display as accurately as possible the colors and characteristics of the products shown on this website. However, because the colors you see will depend on your viewing device, we cannot guarantee that your the display of any color will be accurate to its physical appearance.